Privacy Policy
Last updated: July 16, 2026
Luci3D Layers collects information used to run the shop, respond to requests, fulfill orders, protect the site, and understand basic site performance.
Information We Collect
- Order information: details entered during Shopify checkout, such as name, email, shipping address, payment status, order contents, and delivery details.
- Form information: information submitted through Luci3D Layers forms, including email, name, Instagram or crew name, quantities, deadlines, and project details.
- Communications: messages sent by email, Instagram, or other customer-support channels.
- Analytics: privacy-focused site analytics from GoatCounter, such as page views, referral sources, device and browser categories, and selected site interactions. Luci3D Layers does not intentionally send names, emails, addresses, payment details, or free-form message text in analytics events.
How We Use Information
- Process and fulfill orders.
- Respond to custom order, crew batch, and drop-list requests.
- Send order, quote, support, drop-list, or promotional communications when requested or allowed.
- Improve site content, product offerings, and customer experience.
- Protect the site from spam, abuse, or fraudulent activity.
Services We Use
Orders are processed through Shopify. Form handling and site hosting are provided by Netlify. Site analytics are provided by GoatCounter. These services may process information according to their own privacy practices when they provide checkout, hosting, form, analytics, or security services.
Your Choices
You can contact Luci3D Layers to ask for access, correction, or deletion of information you submitted directly through site forms or customer-support messages. Order records may need to be retained when required for tax, accounting, fraud-prevention, or legal reasons.
If you join a drop list or receive promotional emails, you can opt out at any time by replying "unsubscribe" or emailing luci3dlayers@gmail.com with the email address to remove.
Contact
Questions about this policy can be sent to luci3dlayers@gmail.com.